Unable to Upgrade

[webhead]

I tried to upgrade my account so I could download videos, but it says It doesn't have my username on file. I know I am typing it in correctly so it very frustrating. Thanks for any help in advance.

[admin]

Sorry you are having trouble. I know the system requires the e-mail address and password to match the forum membership details. Offhand, I can't see what is causing the problem.

I think the quickest & easiest solution may be to buy a pass with a new username. Then if you want to change it to match your original username, just contact One Click Pass support and they can help.

Note: You will need to login to the forum with your One Click Pass username for full access.