Username not found in our database

[rtj666]

I'm trying to sign up for the 3 month membership, but whenever I click to continue (from the first page) I get:

Username 'rtj666' was not found in our database

If I try to sign up for a membership with a new name and enter rtj666 it tells me it's taken.

Any ideas?

[admin]

Sorry you are having trouble. I know the system requires the e-mail address and password to match the forum membership details. If you are sure that the e-mail address and password you entered match your profile here on the forum, I can't see what is causing the problem.

The quickest & easiest solution may be to buy a pass with a new username. Then if you want us to change it for you to match your original username, just send me a private message and I can merge the two usernames together into one membership.

Note: You will need to login to the forum with your One Click Pass username for full access.

Thanks,
Alex

[rtj666]

Originally Posted by admin

Sorry you are having trouble. I know the system requires the e-mail address and password to match the forum membership details. If you are sure that the e-mail address and password you entered match your profile here on the forum, I can't see what is causing the problem.

The quickest & easiest solution may be to buy a pass with a new username. Then if you want us to change it for you to match your original username, just send me a private message and I can merge the two usernames together into one membership.

Note: You will need to login to the forum with your One Click Pass username for full access.

Thanks,
Alex

Done. PM sent.

Thanks!