virus help!

hereyago · #1 01-25-2010, 09:28 AM

I've picked up a virus or spy ware I can't get rid of. It wont let me open my add and remove so I can take it out. It wants to sell me antivirus or spyware programs. It wont let me open internet IE. I had to go throug firefox to get here and it keeps interupting my typing and pissing me off. Any HELP ? I'm scaning with norton right now.

Belini · #2 01-25-2010, 10:10 AM

If you haven't started in Safe Mode to deal with it, try getting a Rescue Disk from an antivirus software company. The computer boots from the disk and lets you scan for viruses, manage them, etc.

chilster1000 · #3 01-25-2010, 12:02 PM

Try the website MajorGeeks.com. They can help with about any virus situation.

**Slick** · #4 01-25-2010, 03:59 PM

hereyago, do you know what kind of virus it is? Knowing the name of it would help in removing it.

Also, my advice to you after you get rid of this virus is to get rid of Norton. I would say Norton is one of the worst anti-spy programs out there right now. Using it myself it was terrible and I know other people that have said the same.

I would recommend using a combination of Avast, Malwarebytes and Spybot for protection.

http://www.avast.com/index - For virus's.
http://www.malwarebytes.org/ - Spyware and virus's.
http://www.safer-networking.org/en/index.html - Spyware and any browser problems.

Slick

CP · #5 01-25-2010, 05:57 PM

if you can find out what the file is called thats installed, you can get free programs that unlock and delete a running program. Once its deleted, you can then do a virus scan. If your using XP, also try a system restore to an earlier date.
If you still have trouble, try posting here again and i will try to help,
regards
CP.
.

dro · #6 01-26-2010, 12:10 PM

I have a laptop that got infected and it would not let me do anything to remove it. I could still use IE but could not restore, install or remove anything. I was about to give up and buy a new one and Microsofts automatic update just happened to run. To my amazement it started working again and the problem was gone. I assume something with their malicious software update took care of it.

http://www.macecraft.com/jv16powertools2009/
You can also try this. I had a problem with my desktop and when searching I found this. Was highly recommended. And worked great. Free 30 day trial.

Also Ad aware
http://www.lavasoft.com/products/ad_aware_free.php

and spybot search and destroy
http://www.safer-networking.org/en/home/index.html

**stony** · #7 01-26-2010, 04:42 PM

To add to this, if you can manage to stay online, you might try:

http://housecall.trendmicro.com/

it is an online virus scanner. Some viruses impede the ability of installed virus protection/removal programs to function: an online scanner is not impacted this way.

hereyago · #8 01-26-2010, 04:44 PM

It was antivirus live. In trying to get rid of it I fucked up something else. I tryed STOPzilla ant it took out some MS stuff that I need.

**stony** · #9 01-26-2010, 04:48 PM

Quote:

Originally Posted by hereyago

It was antivirus live. In trying to get rid of it I fucked up something else. I tryed STOPzilla ant it took out some MS stuff that I need.

You may have found this already then, but this links seems to show how to get rid of it: http://www.howtogeek.com/howto/8693/...virus-malware/

hereyago · #10 01-26-2010, 05:09 PM

i'm trying that now but like I said I think the shity antivirus I tryed to use fucked something up. i'l let you know what happens.