Cannot sign up for One Click Pass

[iamfirst]

I tried to get a pass using my previous username but got a message saying it did not exist, so I registered a new one and am getting the same message with that, despite the fact that I am signed in to the site with it!

I found a thread with other people complaining about the same thing but could not add a post to it so had to start a new thread.

[Slick]

Hello iamfirst,

Did you try contacting Support? That would be your best bet.

http://www.oneclickpass.com/support/

Thanks,
Slick

[iamfirst]

OK, I'll try that, thanks.

[Captain Morgan]

I do have the same problem and thatīs why I have not became a membert yet .

[iamfirst]

Seems very common, there are various other posts about it. Don't they want our money ?

[iamfirst]

Still no sign of a response, either to this thread or my support request. Looks like me and an unknown number of other people are still waiting.

Doesn't make sense - I can sign in to the site with my username and password but when I enter them to buy a pass it says they don't exist.

I don't really like emoticons but I think this deserves a few rows of them.

[Fango]

Originally Posted by iamfirst

I tried to get a pass using my previous username but got a message saying it did not exist, so I registered a new one and am getting the same message with that, despite the fact that I am signed in to the site with it!

I found a thread with other people complaining about the same thing but could not add a post to it so had to start a new thread.

In what order did you do things? Did you sign up with the "iamfirst" name first, and then try to buy a One Click Pass? If so, maybe try using this page to sign up again with a third name and buying a Pass at the same time. Please accept my apologies for the incoveniences.

Fango

[admin]

Sorry you are having trouble. I know the system requires the e-mail address and password to match the forum membership details. Offhand, I can't see what is causing the problem.

I think the quickest & easiest solution will be to buy a pass with a new username. Then if you want us to change it for you to match your original username, just send us another message and we can merge the two usernames together into one membership.

Note: You will need to login to the forum with your One Click Pass username for full access.

[alex_h]

I am having the same issue, and I have been a basic member for years.

I'm trying to upgrade, but it tells me that "Username 'alex_h' was not found in our database."

[Wetmac]

Are you using the same email address as you originally signed up with alex h?