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Our forum has over 12 million
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#1
12-17-2014, 05:49 PM
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No email notifications
Please could come one tell me if there is a problem getting subscribed to thread email notifications ?
As for the last week I haven't received any, I am subscribed to 20 odd threads and no email notifications I have tried unsubscribing then resubscribing, checked my email address is still correct etc. but still no joy All help greatly appreciated Thanks 
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#3
12-17-2014, 08:34 PM
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I confirmed that subscription e-mails are successfully being sent out from our forum.
That being said, there still may be issues specific to Hotmail if they are not allowing e-mails to be delivered. I'll try to look for more details on what exactly is happening here.
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| The Following User Says Thank You to admin For This Useful Post: | ||
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#4
12-18-2014, 06:45 AM
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Thank you
It stopped about 2 weeks ago, I have access to the email account through 4 computers, but none of them receive any notifications Cheers
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#5
12-18-2014, 06:53 AM
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Just throwing this out there but did you check your spam folder?
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| The Following User Says Thank You to ivanb For This Useful Post: | ||
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#6
12-18-2014, 09:14 AM
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Mine have been working ok and I use Hotmail.
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| The Following User Says Thank You to Sparky 45 For This Useful Post: | ||
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#7
12-18-2014, 06:11 PM
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yes I did check spam folder, also signed in to hotmail account via 3 different web browsers and still nothing
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#8
12-18-2014, 10:44 PM
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Which threads are you missing out on? There may be something else going on. We just ran a test and the time from post to notification was one minute.
Some other things to check would be your ignore list (under user control panel) ,as well as checking the subscribed threads list. The e-mail notification has options for instant, daily, and weekly. Make sure the selection is correct for each thread. Let us know and we'll try to help figure this out.
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| The Following 2 Users Say Thank You to Sparky 45 For This Useful Post: | ||
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#9
12-19-2014, 06:57 PM
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Thanks Sparky for your assistance,
I do not get any notifications for any subscribed threads,( i.e. rajce.idnes....beach babes....)all were set to daily notifications, what I've tried doing is, unsubscribe, leave the page, return to the page, re-subscribe with instant notifications, also I've subscribed to some new popular threads since reading your post and subscribed to them with instant notifications......Posts have been made to them since subscribing but I have not received any emails Re what you say about "ignore list" I have looked at this and I do not have any one added to that list. Regards
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