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  #1  
Old 03-05-2005, 05:11 AM
joppes joppes is offline
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Default membership problem

I can't reach the site to complete
my membership transaction. What to do?
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  #2  
Old 03-05-2005, 10:05 AM
Alex Alex is offline
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Default

What happens when you click on the link?

Do you get some sort of error message?

Thanks,
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  #3  
Old 03-05-2005, 12:11 PM
joppes joppes is offline
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Default

Sorry for the bad explanation.
When I have marked the membership box
and then clicked the checkoutbotton nothing
happeneds.
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  #4  
Old 03-05-2005, 02:00 PM
Alex Alex is offline
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I just tested the links and they work fine for me here.

Please try again.

Thanks,
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  #5  
Old 03-06-2005, 06:16 AM
joppes joppes is offline
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Default

I've got Netscape as browser and it still
doesn't work. I also tried with IE and then
I got this message:

This merchant is currently unable to process this item for sale. Please select another item or contact the merchant through the following customer support information.
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  #6  
Old 03-06-2005, 03:40 PM
wakka10052001 wakka10052001 is offline
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Default cannot complete

hi Alex, i cannot finish my transaction regarding 1 year pass for the video forum.... it says

Unable to Process Transaction




We apologize, but you have exceeded the maximum amount you can send to this merchant at one time. In order to increase this limit the merchant must contact iKobo Merchant Services.

Email: http://ikobo.custhelp.com
Phone: 1-678-483-4562


We do apologize for this inconvenience, however this is a security measure designed to provide the maximum level of security for your purchases from all merchants using iKobo.


If you have any questions, please contact iKobo Customer Care as follows:

Chat with iKobo Customer Care or
Use our Online Help

Thank you for using iKobo.

The iKobo Team

====> i've already signed up for ikobo accnt
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  #7  
Old 03-06-2005, 05:11 PM
Alex Alex is offline
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Default

Unfortunately today is Sunday and I'm unable to contact iKobo to get this resolved today. iKobo has set strict limits as to how many transactions we can handle during a set period of time.

The good news is that you can still join with either Visa or Mastercard by clicking the link at the top of the page.

We changed the form so we can accept both cards with our new processor.

I hope this helps.

Thanks,
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Alex - Founder of OCC
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  #8  
Old 03-06-2005, 11:42 PM
giggywatts giggywatts is offline
 
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Default

Quote:
Originally Posted by wakka10052001
hi Alex, i cannot finish my transaction regarding 1 year pass for the video forum.... it says

Unable to Process Transaction




We apologize, but you have exceeded the maximum amount you can send to this merchant at one time. In order to increase this limit the merchant must contact iKobo Merchant Services.

Email: http://ikobo.custhelp.com
Phone: 1-678-483-4562


We do apologize for this inconvenience, however this is a security measure designed to provide the maximum level of security for your purchases from all merchants using iKobo.


If you have any questions, please contact iKobo Customer Care as follows:

Chat with iKobo Customer Care or
Use our Online Help

Thank you for using iKobo.

The iKobo Team

====> i've already signed up for ikobo accnt
I got a similar error message when I tried to sign up for ikobo. Except in mine it said that I'm "blocked" from sending or receiving funds until I fill out some big form (asking for information I'd rather not give out, such as list of personal property and my current place of employment) and send it back to them.
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  #9  
Old 03-07-2005, 01:05 AM
Alex Alex is offline
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Default

Anyone that had trouble with iKobo can click the links at the top of the page now.

This will take you to the check out form for our other credit card processor. They can accept both Visa and Mastercard.

Thanks,
__________________
Alex - Founder of OCC
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  #10  
Old 03-07-2005, 01:36 PM
joppes joppes is offline
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Default

Thanx Alex, keep up the good work.
Now I been able to sign up, and I hope
I'll get access within 24 Hours.
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