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  #1  
Old 09-15-2024, 06:18 AM
dsjklgjlk dsjklgjlk is offline
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Exclamation Error 005: Payment declined

Hello,

as described in my previous post , i am trying to buy a membership.

Sadly i am having problems with the payment.

Essentially i get Error 005: Payment declined, despite
the creditcard data working fine on other sides.

As a bit of context , i am from germany , and we do not use the kind of zip codes american credit cards have.

I tried the suggestion that i got in my last thread , but that did not really help either.

At this point i really don't know what to do.

I mean i want to pay , but it is not working out on the technical side.
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  #2  
Old 09-15-2024, 09:14 PM
admin admin is offline
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I'm sorry you are having trouble.
I asked people at One Click Pass and that seems to be a generic error response when a a credit card issuer will not honor a request for payment. Most commonly it will be because they are reporting the funds are not available.

I don't think this is an address issue, however I believe the German word for "zipcode" is "Postleitzah". Maybe someone can correct me if I'm wrong?

Is there perhaps a different credit card you can try using?
I do know that One Click Pass can only accept Visa, Mastercard and Discover at this time.
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  #3  
Old 09-16-2024, 06:23 AM
dsjklgjlk dsjklgjlk is offline
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Hello,

thanks a lot for your response and the effort you went through in trying to solve this !

I went through a few more tries , and the error changed to 005: Authorization declined.
Which is , well , still the same category i guess. ( This time i just used my german post code for zip code field.)

On the matter of postcodes , yes germany indeed has a postcode called " Postteitzahl".
What i was trying to say is that german credit cards normally don't use that when you make a payment,
i think it is an american think( then again here i might be wrong , idk exactly how the situation looks elsewhere )

However, back to the issue with the error code. I was assuming it was a internal error code of the forum,
however after googling a bit about what you said it is indeed a external error code in the credit card buisness.
Looks like the bank is just rejecting the payment.

I think it might have to do with the type of credit card , essentially when i use it , the bank just deducts the value from my account , i think that differers from what a normal credit card works.

I think ultimately i will just have to talk to my bank about it.

Sadly i do not have another card i could use. The weird think here is that my bank is actually partnered with mastercard , so what i am using is technically a mastercard.But as i said i will just talk to my bank.

Thanks a lot for your help , really appreciate it.
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