When you have a program to remove a virus, most virus's are usually still running at the time, hence why other files can be removed when you force delete a virus.
The best way i have ever removed a virus is this.
1, get a USB lead that connects to a hard drive (you can usuallt get these leads to fit IDE and SATA hard drives)
2, remove your hard drive
3, take hard drive AND usb leads to another computor ( IE a friends or a backup pc)
4, plug USB lead into your hard drive
5, open up my computor
6, right click on your hard drive thats connected to USB and do a virus scan.
This has always worked for me since i first tried it, and never any problems afterwards. You can then also, use windows tools to scans for error and bad sectors and auto fix repairs.
hope this helps.
regards
CP.
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