virus help!
 

I've picked up a virus or spy ware I can't get rid of. It wont let me open my add and remove so I can take it out. It wants to sell me antivirus or spyware programs. It wont let me open internet IE. I had to go throug firefox to get here and it keeps interupting my typing and pissing me off. Any HELP ? I'm scaning with norton right now.

If you haven't started in Safe Mode to deal with it, try getting a Rescue Disk from an antivirus software company. The computer boots from the disk and lets you scan for viruses, manage them, etc.

Other info
 

Try the website MajorGeeks.com. They can help with about any virus situation.

hereyago, do you know what kind of virus it is? Knowing the name of it would help in removing it.

Also, my advice to you after you get rid of this virus is to get rid of Norton. I would say Norton is one of the worst anti-spy programs out there right now. Using it myself it was terrible and I know other people that have said the same.

I would recommend using a combination of Avast, Malwarebytes and Spybot for protection.

http://www.avast.com/index - For virus's.
http://www.malwarebytes.org/ - Spyware and virus's.
http://www.safer-networking.org/en/index.html - Spyware and any browser problems.

Slick

if you can find out what the file is called thats installed, you can get free programs that unlock and delete a running program. Once its deleted, you can then do a virus scan. If your using XP, also try a system restore to an earlier date.
If you still have trouble, try posting here again and i will try to help,
regards
CP.
.

I have a laptop that got infected and it would not let me do anything to remove it. I could still use IE but could not restore, install or remove anything. I was about to give up and buy a new one and Microsofts automatic update just happened to run. To my amazement it started working again and the problem was gone. I assume something with their malicious software update took care of it.

http://www.macecraft.com/jv16powertools2009/
You can also try this. I had a problem with my desktop and when searching I found this. Was highly recommended. And worked great. Free 30 day trial.

Also Ad aware
http://www.lavasoft.com/products/ad_aware_free.php

and spybot search and destroy
http://www.safer-networking.org/en/home/index.html

To add to this, if you can manage to stay online, you might try:

http://housecall.trendmicro.com/

it is an online virus scanner. Some viruses impede the ability of installed virus protection/removal programs to function: an online scanner is not impacted this way.

It was antivirus live. In trying to get rid of it I fucked up something else. I tryed STOPzilla ant it took out some MS stuff that I need.

You may have found this already then, but this links seems to show how to get rid of it: http://www.howtogeek.com/howto/8693/...virus-malware/

i'm trying that now but like I said I think the shity antivirus I tryed to use fucked something up. i'l let you know what happens.

I'm still getting this
Microsoft .NET Framework 2.0 error

Norton sucks, I had this happen twice, probably due to you visiting mindpoop (thats where I got mine)
First time, I couldn't do anything and resorted to going through Norton themselves and they did the whole take over your computer for 100 bucks and repair it. He cleaned it all up but the idiot left the file that initiated the virus on my desktop and it quickly took over again after a few days.
I ended up just opening in safe mode and just transfer everything you need or care about off onto an external drive and reformatted. I then downloaded AVG and use them now. once you finished reformatting, connect the stuff you transferred to the external drive and scan it all w/ your new anti virus stuff before putting it back on.

If I remember right, I had this error pop up aswell, just have to do a bunch of microsoft updates and it fixes itself.

Great minds think a like. :cool:

Shockwares know's what's up. Go with his suggestion or mine & showoffzzz. Lose Norton and if you do surf Mindpoop I would stop that also. Mindpoop is well known for infecting browsers and hitting you with random popups, some people say it's fine but it's not worth the risk in my opinion.

If you want mindpoop quality finds without the risk just go here: https://forum.oneclickchicks.com/showthread.php?t=70202

Fango and everyone else that contributes in that thread does a great job. It should really be titled The Mindpoop Substitute. :cool:

Be aware: https://forum.oneclickchicks.com/showthread.php?t=73980

Slick

Have the same issues on one of my better desk tops. IT's some malware, which wanted to sell me an anti virus program. I have AVG and it is one of the better ones, but even they could not help. Now the systemn boots up, but as soon as I try to go into a program, it shuts the computer down.

mine just wont open some programs. it is something to do with .NET framework?

It calls itself "Windows security 2010". It shows up as msr.exe or BASE something. AVG identified it as a visafraud software.

A word of advice
 

Removing these types of virus programs are what I do everyday. I use Malware Bytes and if it still didn't work I use a program called Combofix. They work amazing well and do not cost a dime. Once I remove the virus I then get rid of McAfee, Norton, etc and add AVG free antivirus. AVG works really well and it has saved my ass many many times. When things get slow or strange I run Malware Bytes or Combofix.

I fixed the virus easy enough it was the repair of the MS stuff that was the kick in the ass. I finally got it done.

my 2 cents
 

Can't speak to the particulars of this, but I have had very good results with malwarebytes and avg in the past. Housecall used to be good too but when they went with the java engine i had problems making it work right.

Do not use Internet Explorer!

It is a notoriously insecure browser. Google's email servers were compromised using a IE exploit that was previously undiscovered. Why? Because Microsoft is sh*t! They don't even spend the time to review their code to look for the most obvious buffer overflows and pointer resolution bugs. This is a company that profits billions every year and they don't even inspect their own code. Pedro The Fisherman got nailed with a virus when using IE just over a year ago.

https://forum.oneclickchicks.com/show...ighlight=virus

If you use IE, you are playing with fire. It's just not a smart thing to do when there are better, more secure free alternatives available.

I use Firefox for a web browser. No piece of software is perfect. But Firefox has never had the problems that IE has had. You don't have to worry about much using Firefox.

www.mozilla.com

France and Germany warned their citizens not to use IE.

http://online.wsj.com/article/BT-CO-...atestheadlines

As for anti-virus programs, I will add, too, that Norton sucks. I used to use Norton. It screwed up my registry and prevented my computer from booting twice. The first time, it took me 7 hours to fix the problem. After the second time, I went to the store and bought McAffee. The problem was that McAffee would not install because Norton refused to completely uninstall itself. So I had to re-install my operating system and all my programs because of that damn Norton piece of crap. :mad:

The free Avira AntiVir was top rated by Consumer Reports magazine as the best free anti-virus program. I am using it.

What is interesting is that some of these image websites like ImageRise either try to install trojans or their advertisers try to install them. I've gotten several anti-virus warnings when clicking on thumbnails to go to ImageRise.

Sometimes you get false positive alerts, too. You just don't know. Last night I got an alert from my anti-virus when I visited a Myspace page. I don't know how anyone on Myspace could try to install a virus on a computer.

I agree with dixler.

If you are searching for porn, like we all do, Internet Explorer is the worst possible choice. There are so many activeX exploits, hidden downloads, and bugs that it is just not safe (back before broadband was popular re-dialers were the worst thing). Now Firefox isn't perfect, but it prevents a lot of the headaches you get from visiting certain sites. Using a combination of Avast, Malwarebytes, and Spybot as suggested above will help tremendously in prevented worms, viruses, and spyware. Just remember to keep it up to date and to do full system scans every so often. While these programs do stop a lot of things in realtime on webpages, you never no when a zip file, a rar file, or some other file you downloaded on purpose may have slipped by that has something.

I also do this for a living and you are right, Malware Bytes works great but a word to the wise - Combo Fix is not for beginners. Combo Fix is one of these apps that if not used properly will kill/cripple a computer so if you do use it make sure you know what you are doing.

That being said, you really have to find out what is causing the problem because if it is rootkit you might want to consider a clean install because once a rootkit has gotten in there it is impossible to remove it with 100% certainty, i.e. you might get it and it regenerates and you don't even know it, hunting down the suspect .dll files is harder than one would assume. Another program that works really well but is again not for beginners (but a little easier) is Avenger; Malware Bytes, Combo Fix, and Avenger together is what needed a lot of times for removal. If it is virus Avast boot-time scan could catch it, but if your infected (and this is the larger point) there are good odds that it is going to block the installation of anti-virus/ malware software; the newer meanies I run into protect themselves by not allowing Malware Bytes to launch or install and launches ghost IE browsers to download Trojans and other meanies.

There are good free forums where you can post logs and they will walk you through the use of Avenger and Combo Fix, I suggest finding one and giving it a roll - good luck.

(Also IE does suck, it runs heavy on the system and is filled with sloppy security risks, Firefox is the way to go in my opinion - Firefox is what we older cats remember at Netscape after an open-source face-lift...Open Source The Planet!!!)

I used mailwarebytes and it got rid of the trojan but it also deleted something important. Now my computer wont open any exe. files WTF?:confused:

When you have a program to remove a virus, most virus's are usually still running at the time, hence why other files can be removed when you force delete a virus.
The best way i have ever removed a virus is this.

1, get a USB lead that connects to a hard drive (you can usuallt get these leads to fit IDE and SATA hard drives)

2, remove your hard drive

3, take hard drive AND usb leads to another computor ( IE a friends or a backup pc)

4, plug USB lead into your hard drive

5, open up my computor

6, right click on your hard drive thats connected to USB and do a virus scan.

This has always worked for me since i first tried it, and never any problems afterwards. You can then also, use windows tools to scans for error and bad sectors and auto fix repairs.

hope this helps.

regards
CP.

.

Found this tip on another site, haven't tried it but sounds good

While on the subject of rescue disks, You might want to try "Ultimate Boot CD for windows" (you will have to Google it, since I'm a new user and don't have enough points to post URLs).

The "Ultimate Boot CD for windows" is based on Bart's PE and creates a bootable Windows Live disk with lots of tools (you can pick and choose) to fix a variety of problems, from Virus/Spyware to filesystem issues and file recovery.

Fair warning: be careful of what you do with it. It has so many tools and some of them may damage your OS if you don't know what you are doing.

Also, I think it needs WinXP SP2 disk or newer of Windows 2003 in order to create the disk. I don't think it can use Vista or Win7 to do so.

You can also try with Bart's PE but it only offers McAfee antivirus and I'm not sure how often it's updated (PE, not McAfee).

I know it's an old thread but I hope this info helps someone. It's saved my bacon plenty of times.

Ultimate Boot CD for windows

Don't think it works with Win7, even if you have a XP disk to build the Ultimate Boot CD, the latest version of the Ultimate Boot CD is from April 2009, so I guess thats not surprising :)

Anyway, it all SEEMS a bit complicated this Ultimate Boot CD thing...

I'll attest to Malwarebytes ... and its free too!
 

Better be warned...
 

...about this one:

Found it, installed it, ran it (after having that pseudo-security-warning thing and major slow-downs anywhere) and after finishing the removal with STOPzilla I finally ended up with the ultimate Blue Screen. :(

The other programs mentionned are well worth it though. For German (speaking) users I would recommend Avira AntiVir Personal. Free, easy to use, great interface...


Greets,

A Lurker