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-   -   No email notifications (https://forum.oneclickchicks.com/showthread.php?t=182623)

northwestuk 12-17-2014 06:49 PM

No email notifications
 
Please could come one tell me if there is a problem getting subscribed to thread email notifications ?
As for the last week I haven't received any, I am subscribed to 20 odd threads and no email notifications
I have tried unsubscribing then resubscribing, checked my email address is still correct etc. but still no joy
All help greatly appreciated
Thanks

admin 12-17-2014 08:50 PM

I'll look into this for you.

admin 12-17-2014 09:34 PM

I confirmed that subscription e-mails are successfully being sent out from our forum.
That being said, there still may be issues specific to Hotmail if they are not allowing e-mails to be delivered.
I'll try to look for more details on what exactly is happening here.

northwestuk 12-18-2014 07:45 AM

Thank you
It stopped about 2 weeks ago, I have access to the email account through 4 computers, but none of them receive any notifications
Cheers

ivanb 12-18-2014 07:53 AM

Just throwing this out there but did you check your spam folder?

Sparky 45 12-18-2014 10:14 AM

Mine have been working ok and I use Hotmail.

northwestuk 12-18-2014 07:11 PM

yes I did check spam folder, also signed in to hotmail account via 3 different web browsers and still nothing :confused:

Sparky 45 12-18-2014 11:44 PM

Which threads are you missing out on? There may be something else going on. We just ran a test and the time from post to notification was one minute.

Some other things to check would be your ignore list (under user control panel) ,as well as checking the subscribed threads list. The e-mail notification has options for instant, daily, and weekly. Make sure the selection is correct for each thread.

Let us know and we'll try to help figure this out.

northwestuk 12-19-2014 07:57 PM

Thanks Sparky for your assistance,
I do not get any notifications for any subscribed threads,( i.e. rajce.idnes....beach babes....)all were set to daily notifications, what I've tried doing is, unsubscribe, leave the page, return to the page, re-subscribe with instant notifications, also I've subscribed to some new popular threads since reading your post and subscribed to them with instant notifications......Posts have been made to them since subscribing but I have not received any emails :confused:

Re what you say about "ignore list" I have looked at this and I do not have any one added to that list.

Regards

ivanb 12-20-2014 11:52 AM

Maybe OCC has YOU on their ignore list...LOL

No malice intended. I just couldn't resist that one

Sparky 45 12-20-2014 01:10 PM

All good!
 
A little humor is appreciated! After all, this site is about having fun!

Back to the problem at hand. Do you get notified of PM messages or is it just subscriptions?

Sparky 45 12-21-2014 06:43 PM

Regional issue.
 
This appears to be localized to the U.K. It may be the local ISP tightening security.
We've exchanged several messages and verified that both our system, and his are functioning.
If anyone knows of a workaround, please share it here.


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