Problem with signing up on One Click Pass

[John_DK]

I'm using the OCC members upgrade option, but every time I try I get this error message:

An account with the same username already exists.
Please login to your existing account.
If you have not completed payment, you will be able to complete it after login

I AM using the correct username & PW (I tried logging out & in on the forum just 2 be sure...).

What do I do wrong??

[admin]

It looks like an empty account was on file for John_DK on the One Click Pass website. This was probably created years ago when we were converting the software.

I removed this, so you should be able to create a new account with the "Upgrade" option now.

Please let me know if you still need help.

Thanks,
Alex

[John_DK]

Still problems, now I get this...

Username 'John_DK' was not found in our database.
Please make sure the spelling is correct and note that usernames are case-sensitive.
Click here to sign up for a membership with a new username.

Wonder if I can log out on the forum and be able 2 log in again...

[admin]

Sorry you are still having trouble John_DK. Offhand I can't see what is causing the problem.

My best advice is to purchase a pass with a new username. Then just send me a private message and I can combine the two accounts.

Thanks,
Alex

[camoj]

I'm having the same issue.