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  #1  
Old 02-13-2017, 01:38 PM
treasurehunter6 treasurehunter6 is offline
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Default renewed membership issues

just renewed my membership and can't log on-- have changed password twice and still can't log on suggestions?
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  #2  
Old 02-13-2017, 01:57 PM
admin admin is offline
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It appears that you are logged in to the forums because you were able to post here.
Your One Click Pass expired in 2013. I don't see any records of a renewal.

You can check your One Click Pass membership history by logging into the member's area here:
http://www.oneclickpass.com/members/member.php
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  #3  
Old 02-13-2017, 02:21 PM
treasurehunter6 treasurehunter6 is offline
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okay yep I see that too-- you have debited my bank account for the membership fee-- but I still can't access the videos for instance, thanks for the reply
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  #4  
Old 02-13-2017, 03:33 PM
treasurehunter6 treasurehunter6 is offline
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my membership actually expired in 2016 around July--I kept my account and password ----- now I renew my membership and cannot access any of the member only area--your company has access the payment from my bank, now why can't I access any of the member only areas?
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  #5  
Old 02-13-2017, 05:33 PM
admin admin is offline
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Did you possibly buy a membership under a different username?

Please contact One Click Pass support for more help:
https://www.oneclickpass.com/support.php
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  #6  
Old 02-14-2017, 04:11 PM
treasurehunter treasurehunter is offline
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never mind I found it and corrected it thanks for helping
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