renewed membership issues

[treasurehunter6]

just renewed my membership and can't log on-- have changed password twice and still can't log on suggestions?

[admin]

It appears that you are logged in to the forums because you were able to post here.
Your One Click Pass expired in 2013. I don't see any records of a renewal.

You can check your One Click Pass membership history by logging into the member's area here:
http://www.oneclickpass.com/members/member.php

[treasurehunter6]

okay yep I see that too-- you have debited my bank account for the membership fee-- but I still can't access the videos for instance, thanks for the reply

[treasurehunter6]

my membership actually expired in 2016 around July--I kept my account and password ----- now I renew my membership and cannot access any of the member only area--your company has access the payment from my bank, now why can't I access any of the member only areas?

[admin]

Did you possibly buy a membership under a different username?

Please contact One Click Pass support for more help:
https://www.oneclickpass.com/support.php

[treasurehunter]

never mind I found it and corrected it thanks for helping